Frequently Asked Questions

We hope these answer any questions you may have and if not please do send us an email...

You should receive log-in details for your account which will have all the information in that you need for visa application, kit buying and joining details. If not, please do drop us an email.

Our mission is to open up adventure to as many people as possible. We've helped people from T1 diabetes to kidney transplants to get to places like the summit of Kilimanjaro and Everest Base Camp. If you have any questions you can reach out to us and one of the team will be in touch to discuss. We can supply information for the specialists to help give a yes or no and then ensure the expedition is run in a way to help you to be safe and successful.

Yes, absolutely. We can dedicate one of our trips just for you or design something specific. Email us and let's make the magic happen.

This is normal. We've been there. We have helped thousands of people to achieve their goals and aspirations and have very robust policies and procedures in place. If it's worrying you too much just pop an email in to the team and we'll get on the phone and help move the needle from anxious to excited.

Such a great question. We work closely with all of our partners to ensure the wellbeing of our whole team ecosystem. This includes kit, weight carried, medical support, education, ongoing support, increased pay and ensuring they're involved in all of our key decisions. We can't do what we do without them.

We pay our teams above average wages as well as ensure they are kitted out and medically sound. In remote area's we have ample supplies of oxygen plus satellite phones for communication and doctors on standby. We put welfare, wellbeing and safety at the heart of what we do. We do not slice money from suppliers to maximise profit. This is why we are a little more expensive.

Our expeditions have a wilderness medically trained expert in the team along with extensive medical supplies and oxygen. We also have doctors on standby 24/7 to help with medication and our in-country teams know how to mobile support like helicopters within minutes. Our processes are very robust.